Legal Policies

LEGAL
POLICIES

You can pay your tour directly to us with cash on the day or, if you want to make sure that you will be able to ride with us, make your reservation in advance via PayPal.

How do I make a reservation?

To make your reservation in advance with Cycling Lisbon you will need your credit card information which will be processed using a secure connection via PayPal.

Refund Policy

For non-private tours, 100% of your deposit will be refunded for cancellations up until 48 hours before your tour. Any cancellation made within 48 hours of the start of a tour will be charged the full deposit. For private, tailor-made or group tours, refunds will only be given for those that cancel their reservation with more than 1 month advanced notice, due to the fact that these tours often require that we refuse reservations from other customers, or have upfront costs and organizational requirements for our staff.

Group Deposits

All private or group tours require a 50% advance deposit, in some cases 100% depending on the upfront costs or organizational requirements for our staff. Due to the f act that group and private tours often require that we refuse reservations from other customers, refunds will only be given for those that cancel their reservation with more than 1 month advanced notice.